Casual Living Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery4.7
- Return Policy5.0
- Good Value4.7
- Customer Service5.0
Recent Customer Reviews (6)
Silas Hedegaard
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Khasu Korgay
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Anthony Crawford
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Dalia Bianchi
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Bellamy Caouette
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Christina Schulz
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Casual Living Pros & Cons
Pros
1
Huge Selection of Furniture: Casual Living Patio and Poolside offers a diverse and extensive selection of beautiful patio and outdoor furniture.
2
Excellent Customer Service: Many customers praise the personalized and exceptional customer service, particularly highlighting Greg's expertise and accommodating nature.
3
Quality Products: The store is known for its high-quality furniture pieces, which are often praised by customers for their quality and durability.
4
Professional Delivery: The delivery team is noted for being top-notch, arriving on time and handling furniture with care.
CONS
1
Terrible Customer Service Issues: Some customers have reported poor customer service, including unreturned calls and emails, and unfulfilled promises.
2
Unreliable Hours: There have been instances where the store was closed despite the listed hours, causing frustration for customers.
3
Unfair Pricing Practices: Some customers have experienced price increases after initial quotes, which can be misleading and frustrating.
Casual Living Features and Benefits
Features
Quality Range
Moderate to high end outdoor furniture from leading brands
Variety
Over 100 styles available
Customization
Options for frame and fabric colors
Showroom Experience
Best for seeing actual fabrics and frame colors in person
Friendly and Knowledgeable Staff
Ensures customers receive help and support in any way needed
Comprehensive Product Knowledge
Helps customers make informed decisions about outdoor furnishings
Personalized Design Services
Helps create ideal outdoor spaces
Market Umbrellas
Straight upright poles for center of dining tables, provide shade with tilting options for better control
Cantilever Umbrellas
Offset arms allow canopy to move and block sun effectively, ideal for shading difficult corners without clutter
Canopy Materials
Polyester, acrylic, canvas, and Olefin offering quick-drying, vibrant colors, durability, and water resistance
Functional Design
Provides necessary shade, serves as functional art pieces that complement aesthetics and enhance outdoor living areas
Sales Hours and Appointments
Available Mon-Sat 10AM-6PM, Sun 12PM-5PM with personalized appointments for convenience
Huge Selection of Furniture
Diverse and extensive selection of beautiful patio and outdoor furniture
Excellent Customer Service
Personalized and exceptional service with expertise and accommodating nature
Quality Products
High-quality and durable furniture pieces
Professional Delivery
On-time arrival and careful handling of furniture
BBB Accreditation
Accredited since 2011 with no customer complaints on file